Puppy Visits

Pawsitive Pack Leader will provide the client and their dog(s) with the above mentioned services in a reliable, trustworthy and caring manner. Pawsitive Pack Leader will inform clients, using the contact information provided, should there be any changes to the schedule discussed. Client will be given a two hour window for when their dog(s) will be picked up. Please keep in mind that should the temperature outdoors be too hot (+35 degrees Celsius) or too cold (-25 degrees Celsius) walks may be shortened without further notice. This policy is in place to protect the well being of your dog.
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Pawsitive Pack Leader reserves the right to cancel any services if Client’s dog exhibits dangerous or unsuitable behaviour. Alternate arrangements may be made at increased cost to the Client. If Pawsitive Pack Leader arrives at Client’s residence and the dog is not available for a walk, dog will not be walked that day and regular charges will apply. Hours of Operation Monday-Friday 9am-4pm.
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If Client wishes to cancel or reschedule, 24 hours notice is required to avoid charge. Long term changes to schedule require 7 days notice to avoid 50% charge.
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Client will pay Pawsitive Pack Leader the fee as per agreed upon (based on service rendered, prices listed on website). For ongoing service, invoices will be sent weekly and will be due the following week. Late charges and service interruptions may be applied for delinquent accounts. For one time or occasional services, payment is due when services rendered. Please note that premiums may be charged for services rendered during peak periods and/or holidays.
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Client retains all liability with respect to damages and injuries to people or property caused by their dog. Client is liable for any offences contained in the Dog Owner’s Liability Act as well as any municipal bylaws including licensing. Client is aware that there in inherent risk bringing dogs in public and/or around other dogs. Client is aware of these risks including but not limited to illness and injury. If Client wishes their dog be allowed off-leash they must sign separate (below) liability waiver.
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Client agrees to provide Pawsitive Pack Leader with up-to-date contact information including contact information for their dog’s veterinarian. Client gives Pawsitive Pack Leader permission to seek medical attention for their dog should the dog require it. What is deemed an emergency is up to Pawsitive Pack Leader’s discretion. Pawsitive Pack Leader will make reasonable efforts to contact client in an emergency but the well-being of the dog is first and foremost. Pawsitive Pack Leader is not responsible for any medical expenses accrued during this process.
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Client agrees to notify Pawsitive Pack Leader if dog exhibits any sign of illness including, but not limited to, loose stools,vomiting, coughing etc. For the health and safety of the rest of the pack, a sick dog will not be able to rejoin group walks until symptoms clear up. Pawsitive Pack Leader will continue to check on dog before or after group walk if desired. Alternate arrangements may be made if available. This policy is in place to protect the well being of your dog. Client’s dog(s) must be non-aggressive and good off-leash.
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Keys must be provided to Pawsitive Pack Leader for all ongoing dog walking clients. Client agrees to provide Pawsitive Pack Leader with 2 keys (one for Pawsitive Pack Leader owner as back up in case of walker illness etc) to your residence so that your dog may be collected while you are not home. Keys should be given to Pawsitive Pack Leader at time of booking or before services begin. Pawsitive Pack Leader is bonded and insured and agrees to store the keys in a locked space. Keys will not be used for any other reason other than the collection of your dog for your chosen service. Keys will be returned on demand or at termination of service.
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Dogs may be photographed or videotaped. These images and recordings will remain the property of Pawsitive Pack Leader and may be used in promotional materials both digital and print. We may send you photographs or videos of your dog which you may use for personal use only.
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Pawsitive Pack Leader reserves the right to terminate any agreement should they deem the behaviour of the Client’s dog to be dangerous and/or unsuitable. Client agrees to provide Pawsitive Pack Leader with 7 days notice before terminating this agreement to avoid penalty.
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This agreement shall be governed by, and construed under the laws in the province of Ontario, Canada. By E-signing below, all parties agree that they have read, understood and agreed to all parts of this agreement.
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Off Leash Waiver

IF YOUR DOG IS NOT PARTICIPATING IN GROUP WALKS, YOU DO NOT NEED TO FILL THIS SECTION OUT. IF YOUR DOG IS PARTICIPATING IN GROUP WALKS, EACH QUESTION REQUIRES A RESPONSE.

Thank you for choosing Pawsitive Pack Leader for your dog walking, boarding, and/or visiting needs.

You have given permission for your dog to go “off-leash” and therefore have been asked to make the following declarations: I agree to all statements made in the Service Agreement as well as these specific off-leash addendums. I understand that being off-leash is not without risk to my dog, persons or property in the vicinity, despite the exercise of due care and control of Pawsitive Pack Leader.
I agree

You are aware that some of our walkers walk on public trails and parks, but not all places we walk are fully fenced in.
Yes, I understand

I understand that reasonable efforts will be made to retrieve any dog that may run off but that the safety of the remaining dogs will take precedent.
I agree

I hereby release Pawsitive Pack Leader from liability for, and I assume the risk of and the responsibility for, any injury, damage or loss which may arise during the course of this agreement whether through negligence, perceived negligence or any other cause.
I agree

I am aware that references to Pawsitive Pack Leader include its employees, owners and agents.
Yes

I have notified Pawsitive Pack Leader if there are any special conditions, behavioural characteristics, handling requirements or other matters of which Pawsitive Pack Leader should be aware in performing these services.
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By E-signing, I acknowledge that I understand and accept the above terms and that any questions or concerns I have regarding this Agreement have been addressed to my full satisfaction.